Call Center Wns (Holdings) Limited (Adr) Jse Limited Jobs in Parow | 2

... are held to account on agreed upon performance targets Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act. #J-18808-Ljbffr ...

... calls to appropriate team member according to skills level – Call Allocation Provide single point of contact for technical escalations and take ownership. To act as information and skills broker between agents and higher qualified and/or experienced resources Escalation of problems or breaches ...